LogFAQs > #976959030

Hey, I'm fine with DashPass costing more (make it $120 a year, that's fine -- according to them I saved WAAAAY more than that by using the service) if it means that "tipping is a personal decision of the recipient and is in recognition of the driver's diligence, your driver was still paid for their time and effort."

But urging people to tip regardless of the reason means that somewhere along the line they're trying to offset their own role in it, foisting the responsibility back to the customer. If I'm tipping a driver who is JUST driving food to me then why don't I just call up a friend and have them do it for me and cut you out of it? I went to DoorDash because I knew they'd have drivers who are willing to instead of just hoping my buddy has some free time on his hands to make a buck so don't ask me to then also add more money to the process beyond what I paid DoorDash to facilitate the delivery in the first place (be it delivery + service fees or DashPass sub + reduced service fees). You are paying the driver to do all this work, do right by them and make it worth their while.