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TopicStudy: retailers overstating the extent and impact of theft
Antifar
10/28/23 4:15:57 PM
#25:


emblem-man posted...
But theft has increased, correct?
No, not really
https://www.cnbc.com/amp/2023/09/26/organized-retail-crime-and-theft-not-increasing-much-nrf-study-finds.html
External theft, which includes organized retail crime, was again reported as the largest source of shrink last year at 36.15%, but that was slightly below 37% in 2021. Internal theft, or goods stolen by employees, rose slightly to 28.85% from 28.5% in 2021. Process and control failures and errors made up 27.29% of shrink in 2022, up from 25.7% the year prior.
...
Retail shrink climbed in absolute dollars, but when reported as a percentage of sales as is commonly done, average annual shrink increased to 1.57%, up from 1.44% in 2021. The share is largely in line with past years. Average annual shrink was 1.62% of sales before the pandemic in 2019, though it was as low as 1.33% in 2017, according to previous surveys.

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