LogFAQs > #976666219

Of the grocers near my work, one has maybe 10ish self checkout stations with one or two lines for cashiers and the other only has cashiers. They're both generally about the same speed. At the first one, I use self-checout 99% of the time because it's actually faster since people generally aren't mucking about and there's enough stations. The only issue I've ever had was something I got the coupon for digitally wasn't coming up at the price and I doubled checked the app before having hti the button for assistance. Either way, I'd have needed manual assistance for that issue. Occasionally I physically mess up and need something removed (e.g. fumble my hands and drop something where it doesn't go), but that's usually resolved quickly. Unless I'm buying alcohol there or produce I don't see the item number on, self-checkout is faster than the cashier line with two cashiers. I also pay card, which is quicker than having to wait for change to be counted and handed back.
The other place only has cashiers and sometimes there's a wait, but never egregiously so. I think that store, at least that location, has less people being petty and wasting time at the register. I feel like I hold up the line when I pack my stuff up at the end (idk if they bag it for you, but I don't buy a lot of groceries all at once, so I put them into my backpack). Unlike self-checkout, where you only need to wait on any one person to finish, bagging my own stuff eats up space at the register.