LogFAQs > #969444632

Any restaurant relying heavily on online orders needs to take orders (or at least numbers) for walk-ups at the door such that everyone can see right where they slot in line. Ideally the person taking/entering orders would be the cashier also. Then everyone could just wait for their food to come up. People might have to get called up in a place like Chipotle, but methinks that can be done.

Waiting 10 minutes while feeling you're getting screwed over is a million times worse than waiting 10 minutes in an orderly fashion.

It's shocking to me that conversion isn't happening faster at big chains.