LogFAQs > #968886411

i found a 2016 Rav4 for an affordable price and a good service history. i "bought" it with a delivery of 2 weeks from then thinking this would be a great experience

it was not

a week before, they messaged me saying it passed all their standards and was ready to be delivered

2 days before they called me saying that they're excited for my delivery date and it was defintely coming on time

but wait

the car was in arizona, shipping up to california. 2 weeks is PLENTY of time to get it up there. but then... why did carfax report that it was for sale in Utah????

WELL

Less than 24 hours before my scheduled delivery, they tell me it needs an emissions test.
1) cars less than 6 years old dont need an emissions test. it does not need an emissions test.
2) the service history says it passed an emissions test 2 months ago

customer service says "oh well we just want to make sure its up to our standards"
so what was that text 1 week ago that said it was up to their standards?

i couldn't get an answer from them. i asked when it was going to be done and they said sometime in the next month.

so i canceled, callled up Carmax and reserved a great car. fuck Carvana and FUCK Carvana.