LogFAQs > #885383508

The most improvement to Gamestop would probably be their online functions. The physical stores are basically like any other brick and mortar, sometimes you get one with good people, other times you get one with shitty people. I try not to hold one bad CSR experience against a company that employs many thousands of people, I mean it's not like these guys have MIT grads beating down their doors to get minimum wage for selling video games.

I haven't been a regular in years, but what made me stop going was how they handle(d?) their loyalty system. The last major purchase I vaguely recall from them included Borderlands 2, and I was supposed to be getting a decent chunk of points to add to my stockpile from that purchase. Took ages for the points to be deposited, although they've never had a problem depositing my money in their bank accounts lickety fucking split, and by the time they did show up the promo I wanted to use them all on was expired. I never canceled the order, just picked up my purchase whenever it was available, but I haven't really been back. I'm not opposed to buying from them, but I haven't seen much reason to since their rewards system wasn't useful to me and IIRC my points have all expired as well.