LogFAQs > #884810159

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Topic	User: "I'm sure IT is aware that our website is down..."
Mikablu 08/15/17 8:30:36 AM #34:	BalisticWarri0r posted... I had this woman call because she had some issue. Idk what it was but tier 1 handed the call off to me. I was remote into her computer and I told her to log into the program was she trying to use. I reset her password for it moments ago and gave her the new one. She kept getting password failed over and over and then says "Let me try the password you just gave me." ........... At least she didn't say "Well, let me turn my computer on and try it" or I'm not near my computer right now". <cite>Mikablu posted [p:884810159] in User: &quo... [t:75669207]...</cite> <quote><cite>BalisticWarri0r posted...</cite> <quote>I had this woman call because she had some issue. Idk what it was but tier 1 handed the call off to me. I was remote into her computer and I told her to log into the program was she trying to use. I reset her password for it moments ago and gave her the new one. She kept getting password failed over and over and then says "Let me try the password you just gave me." ...........</quote> At least she didn't say "Well, let me turn my computer on and try it" or I'm not near my computer right now".</quote> ... Copied to Clipboard!
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