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| Topic | What the hell happened to Amazon's customer service? |
| Rockeign 10/16/17 4:52:06 PM #17 | 3khc posted... Rockeign posted...3khc posted...Peak season. They're training new-hires. Have some patience. "Trying." "They say they attempted delivery and that is obviously a lie as I've been here all day and there is no notice on my front door." "This has happened before, can you call the post office to sort this out?" The kicker is this package never needs a signature, most of the time it's just left on my front door and I come across it by chance because they never ring the doorbell. --- "Puny humans try and fight Hulk. And they say Hulk not smart." ~ Hulk, Ultimate Marvel vs. Capcom 3 |
| Topic | What the hell happened to Amazon's customer service? |
| Rockeign 10/16/17 4:31:06 PM #10 | N1NJAREB0RN posted... I've literally got a free Nvidia shield tablet and shield tv from them due to shipping errors. Same here, got a Steam Controller for free 'cause of shipping errors. Got sent somewhere wrong, waited a few days, decided I didn't want it and cancelled, got sent to my house anyway. Same thing happened to a buddy just a few weeks prior. --- "Puny humans try and fight Hulk. And they say Hulk not smart." ~ Hulk, Ultimate Marvel vs. Capcom 3 |
| Topic | What the hell happened to Amazon's customer service? |
| Rockeign 10/16/17 4:30:12 PM #9 | Rockeign posted... 3khc posted...Peak season. They're training new-hires. Have some patience. Young Sameer the God, he actually did the thing. S/he called the post office to get shit done, got the thing escalated so if it's not delivered today, it'll be delivered first thing tomorrow, and I got my Prime extended by a month. This is what I expect when I call Amazon, not that shit I got before. I didn't even care if I got extra Prime out of this, I just wanted my goddamn package. It's meal replacement stuff and I'm hungry as shit, the post office is playing games with my literal food. --- "Puny humans try and fight Hulk. And they say Hulk not smart." ~ Hulk, Ultimate Marvel vs. Capcom 3 |
| Topic | What the hell happened to Amazon's customer service? |
| Rockeign 10/16/17 4:19:17 PM #6 | 3khc posted... Peak season. They're training new-hires. Have some patience. Triggered so hard, must've heard this about 20-30 times over that call. Just tried webchat: You are now connected to Sameer Sanjay from Amazon.com Fuck my fucking life. --- "Puny humans try and fight Hulk. And they say Hulk not smart." ~ Hulk, Ultimate Marvel vs. Capcom 3 |
| Topic | What the hell happened to Amazon's customer service? |
| Rockeign 10/16/17 4:11:14 PM #1 | Before they would bend over backwards to make sure you were happy. A friend of mine got a free TV because something was wrong with his order (non-TV), and they refunded the entire thing. He mentioned nothing was wrong with the TV and they told him to just enjoy the free TV. Whenever my local post office would screw up and lie and say they attempted delivery, I would call Amazon and not only would they call the post office and get that sorted ASAP, they would usually credit me something for my trouble. I call them today because my post office is pulling that fake attempted delivery BS and I'm getting someone who can barely understand English, having me verify my address literally 4 times in a row, having me manually read off my million number long order number (apparently they don't have my info on hand anymore); and in the end the solution given to me was to just wait 2 more days and hope for the best. What the hell happened? --- "Puny humans try and fight Hulk. And they say Hulk not smart." ~ Hulk, Ultimate Marvel vs. Capcom 3 |
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