Amazon delivery situation

Board 8

I ordered an Xbox controller on January 22nd, it was supposed to arrive last Friday, the 26th. Got delayed then was expected Tuesday the 30th. Hasn't been any updates since. Can't cancel the order or initiate a replacement. Tracking says "delayed in transit" on Amazon, I tried punching in the same tracking number at USPS' website and it says there that it's actually awaiting pre-shipment.
I've decided to put my fears behind me. I'm not going back.
If you're gonna scream, scream with me