Jen0125 posted...
Insurance claim reps recording themselves talking to difficult customers and posting it on tiktok.
I find it so unethical and violating for the customers. I hope they all get found out and fired.
I just saw this one:
https://www.tiktok.com/t/ZPR3jrb2k/
This should be a 100% private conversation. I don't care if there's no SPI or PII in the video. An examination under oath (not examination of oath as this woman keeps saying) is a serious legal proceeding where you testify under penalty of perjury and is completed by a licensed attorney. You are also allowed to have your own representation. If someone is under SIU investigation and need to sit for an EUO that is extremely stressful. This type of conversation should never be broadcast out to the general public. It's an extremely private matter.
Yeah, that is not cool and should be a fire-able offense at any company. Every year the company I used to work for had employees go through security and privacy training, with a whole section dedicated to social media specifically for stuff like this.