Current Events > Wait fee?!? Uber what the fuck is this shit

(+) Yeah! (+)

i ordered an uber for my dad. he's old and can't walk fast.

THEY FUCKING CHARGED ME 44 CENTS BECAUSE OF THIS AS A WAIT FEE.

im taking back their tip. WAIT FEE MY ASS

That's stupid

Don't tip

I ordered an Uber for a friend of mine thats in a wheelchair one time and the Tesla driver that pulled up left after they saw us come out with a wheelchair.

*weight fee.

But really, that's dumb. Will just make people with poor mobility suffer, rather than the lazy people it's "meant" to target.

Probably should've taken your dad's condition into consideration and had the Uber come a minute later.

Your brain don't think good, huh?

Did the Uber driver charge the wait fee or did Uber itself? It might not be the driver's fault.

Smashingpmkns posted...

I ordered an Uber for a friend of mine thats in a wheelchair one time and the Tesla driver that pulled up left after they saw us come out with a wheelchair.

i mean to be fair, where did you expect to put the wheelchair?

hyperpowder posted...

i mean to be fair, where did you expect to put the wheelchair?

https://gamefaqs.gamespot.com/a/user_image/7/4/1/AAPstsAADksl.jpg

I was thinking somewhere like here.

Youre complaining about 44 cents you cheap mofo? Also when its not even the drivers fault the fee is there.

Smashingpmkns posted...

https://gamefaqs.gamespot.com/a/user_image/7/4/1/AAPstsAADksl.jpg

I was thinking somewhere like here.

An open boot?

Wouldn't it fall out when you move? smh

I'm not defending them for charging the wait fee, but it's fair to have one. Otherwise everyone and their mother would order ubers while their planes were in the initial descent, then the drivers would accept and be stuck waiting with no recompense.

It exists for a reason. Just not this one.

Wait fees are legitimate. Maybe your dad should have been waiting and ready to leave when the driver arrived. It sounds like he didnt immediately go out.

Dorks who request an Uber but only start getting ready when Uber arrives are jerks.

But I cant imagine wait fees apply for if you take an additional 30 seconds.

https://gamefaqs.gamespot.com/a/user_image/7/4/8/AAZ897AADkss.jpg

I dont think cant walk fast would add an additional minute if he was ready, tbh.

pegusus123456 posted...

Did the Uber driver charge the wait fee or did Uber itself? It might not be the driver's fault.

Uber charges it. When I drove for them Id get to the pickup spot and then I think the timer ran for two minutes before automatically going into wait mode and there wasnt a way to shut that off.

[LFAQs-redacted-quote]

This is only applicable if the legally disabled person REQUESTS accomodations. If the TC or Smashingpmkns put that in the request (e.g., mobility impairment and wheelchair use accordingly), then yes, they could sue Uber.

Realistically speaking, I doubt either of them made a note of their needs, and even if they did and they sued, it won't go anywhere.

yeah i called them out on twitter and i got a reponse. jesus fuck

i know its only 44 cents

BUT ITS THE GOD DAMN PRINCIPLE OF THE THING

Smashingpmkns posted...

https://gamefaqs.gamespot.com/a/user_image/7/4/1/AAPstsAADksl.jpg

I was thinking somewhere like here.

I cant tell if youre being serious or totally oblivious that car trunks come in different sizes.

[LFAQs-redacted-quote]


ah okay, so its Ubers responsibility to send a car that could fit a wheelchair? That makes more sense. But if they driver didnt know beforehand and say pulled up in a Kia Rio, then thats on you guys

littlebro07 posted...

Uber charges it. When I drove for them Id get to the pickup spot and then I think the timer ran for two minutes before automatically going into wait mode and there wasnt a way to shut that off.

okay i thought so. i didn't remove the drivers tip but i am still PISSED

hyperpowder posted...

I cant tell if youre being serious or totally oblivious that car trunks come in different sizes.

Wheelchairs collapse to super small sizes now. I can fit her wheelchair in my Hyundai Accent which has a small ass trunk, much smaller than any Tesla trunk I'm sure.

[LFAQs-redacted-quote]

This sounds like bullshit. If you don't tell a company of your disability, how could they accommodate it? Case in point, if you're wheelchair-bound, don't tell the taxi company, and they come with a Mini Cooper, your ass isn't fitting in there and it's totally your fault for not telling the taxi company that you need a bigger car.

Companies are not legally required to give you accomodations no matter what; only to make REASONABLE accomodations.

IdiotMachine posted...

This sounds like bullshit. If you don't tell a company of your disability, how could they accommodate it? Case in point, if you're wheelchair-bound, don't tell the taxi company, and they come with a Mini Cooper, your ass isn't fitting in there and it's totally your fault for not telling the taxi company that you need a bigger car.

Companies are not legally required to give you accomodations no matter what; only to make REASONABLE accomodations.

Apparently, Uber isn't having any of the ADA nonsense and says none of the rules apply to them, at least back a few years ago:
https://www.thedailybeast.com/uber-disability-laws-dont-apply-to-us?ref=home

The thing is that they definitely could have accommodated the wheelchair. It's a small wheelchair lol but I most likely couldn't prove that they were discriminating because I never was able to talk to the driver afterwards. Dude just left.

He probably didn't want to possibly scratch his ride when putting the chair in the trunk. Just an incredibly shitty thing to do though.

Oh, lmao, ya'll's debate about this made me google if Uber had ever gotten in trouble for violating the ADA. And they have because of t heir wait fees.

https://www.nytimes.com/2022/07/18/business/uber-lawsuit-ada.html

[LFAQs-redacted-quote]


Nope. A driver is an independent contractor driving their personal vehicle, and can refuse a ride for any reason.

pegusus123456 posted...

Oh, lmao, ya'll's debate about this made me google if Uber had ever gotten in trouble for violating the ADA. And they have because of t heir wait fees.

https://www.nytimes.com/2022/07/18/business/uber-lawsuit-ada.html

You're literally proving my point:
Under the terms of the settlement, Uber agreed to waive wait time fees for riders who certify that they have a disability, and to refund disabled passengers who are charged for taking too long to enter their cars.

You have to say upfront you are disabled and they will accommodate.

[LFAQs-redacted-quote]

Everything you listed are not on demand services. On demand services are completely different.

if you have a tiny car you can't really accommodate a lot of disabilities and thats probably one of the points Uber was trying to make in court. Like if someone is wheelchair confined and you have a 4 door sports car, they're just not getting in. Unless Uber starts providing people with cars it'll never end

[LFAQs-redacted-quote]

Imagine you are a taxi business owner. A client calls you and says they need a taxi as cheap as possible. You send out the smallest piece of shit car there because that's cheap. Then, you find out this client has a wheelchair and needs an SUV. You think to yourself "this mofo should have told me he has a wheelchair", while you call back that small car and replace it with an SUV, right? By not disclosing your disability for an on demand service, there is a change that you will not be able to be accommodated.

[LFAQs-redacted-quote]

Clearly Uber did, and they went to court on this and some cases settled with no wrongdoings.

Youre really tripping about 44 cents?

Jesus Christ.

JahanDotson1 posted...

Youre really tripping about 44 cents?

Jesus Christ.

If you've ever worked any kind of retail, you'll know people get absolutely, ludicrously pissed at being shorted a few pennies. Once had a customer call the general manager at home to complain that we were out of pennies and thus shorted him three cents.

[LFAQs-redacted-quote]

lol wow. No, they don't have to make ALL their fleet wheelchair accessible. Bigger taxi companies might because it's easier to have one vehicle in a fleet for maintenance and repairs, but that's not a requirement. What are you smoking?

And specifically for Uber, they don't provide any vehicles; as someone else noted, the drivers are all independent contractors.

TC was a Karen with Uber and people are arguing over ADA lol.

The issue was TC ordered an Uber for their dad who was not ready to be picked up so when Uber arrived, the dad was not able to make it to the pick up spot in time. Thus the charge. The responsibility falls on the person who ordered the Uber and the person who is getting picked up to avoid said fee. Pretty simple to understand.

--Zero- posted...

TC was a Karen with Uber and people are arguing over ADA lol.

The issue was TC ordered an Uber for their dad who was not ready to be picked up so when Uber arrived, the dad was not able to make it to the pick up spot in time. Thus the charge. The responsibility falls on the person who ordered the Uber and the person who is getting picked up.

Except they just lost a lawsuit over that, so the US government seems to think that is the fault of Uber.

And for those debating ITT, I found another lawsuit where they were sued by people with electric wheelchairs that wouldn't fold up. The judge ruled that not having universal Wheelchair Accessible Vehicles (a service they do provide in some places) didn't violate ADA.

Chief Judge Richard Seeborg of the federal court in San Francisco agreed, ruling that the plaintiffs provided scant evidence that Uber could run a cost-effective wheelchair-accessible service in either city. Even if Uber spent the money to launch wheelchair-accessible services, wait times for disabled passengers would be significant, Seeborg wrote.

https://www.theverge.com/2022/7/26/23279408/uber-wheelchair-accessible-service-judge-ruling-ada

[LFAQs-redacted-quote]

He is right about this too. From Uber's WAV page:

*Uber WAV is only available in select markets. Riders who use folding wheelchairs can request a ride in all other options available through the Uber app. Drivers are expected to accommodate riders using walkers, canes, folding wheelchairs, or other assistive devices. For more information, see accessibility.uber.com.

pegusus123456 posted...

Except they just lost a lawsuit over that, so the US government seems to think that is the fault of Uber.

And for those debating ITT, I found another lawsuit where they were sued by people with electric wheelchairs that wouldn't fold up. The judge ruled that not having universal Wheelchair Accessible Vehicles (a service they do provide in some places) didn't violate ADA.

Chief Judge Richard Seeborg of the federal court in San Francisco agreed, ruling that the plaintiffs provided scant evidence that Uber could run a cost-effective wheelchair-accessible service in either city. Even if Uber spent the money to launch wheelchair-accessible services, wait times for disabled passengers would be significant, Seeborg wrote.

https://www.theverge.com/2022/7/26/23279408/uber-wheelchair-accessible-service-judge-ruling-ada

I just dont see the point in debating it ITT when we know the TC was in the wrong. Why it spiraled into something bigger idk lol.

So according to AssTank, if I wanted to contract my services to Uber I'd first have to purchased an ADA compliant vehicle for my own personal use, then I'd be able to make some quick drinking money on the side with Uber?

--Zero- posted...

I just dont see the point in debating it ITT when we know the TC was in the wrong. Why it spiraled into something bigger idk lol.

TC wasn't wrong though, just sort of petty.

As for how something turned into a big argument, this is the internet lol

Its ironic that all these services have become what they were started in the first place to avoid.

pegusus123456 posted...

TC wasn't wrong though, just sort of petty.

As for how something turned into a big argument, this is the internet lol

Lol well I mean TC did make the mistake and tried to use his dads handicap as a reason to complain. The courts seeing wait fees as a problem is a silly debate at least to me when it comes to TC.

Like AssultTank is really passionate about this it seems. So focused on being right through meaningless research. Seems like such a waste of time.

[LFAQs-redacted-quote]

You and the other guy both think I'm arguing against you lol. I'm not, ya'll talking just got me interested, so I did some googling. In fact, when I said "he was right" in that post, I was talking about you.

--Zero- posted...

Lol well I mean TC did make the mistake and tried to use his dads handicap as a reason to complain. The courts seeing wait fees as a problem is a silly debate at least to me when it comes to TC.

Well, I think the way Uber works is that the driver pulls up, lets you know, and you have X amount of time to get out there. It was discriminatory towards the disabled because the alternative is to basically just wait outside until the car gets there.

pegusus123456 posted...

You and the other guy both think I'm arguing against you lol. I'm not, ya'll talking just got me interested, so I did some googling. In fact, when I said "he was right" in that post, I was talking about you.

Well, I think the way Uber works is that the driver pulls up, lets you know, and you have X amount of time to get out there. It was discriminatory towards the disabled because the alternative is to basically just wait outside until the car gets there.

With Uber the person ordering the Uber selects a pick up spot before ordering the Uber. They are supposed to go to that pick up spot and then order the Uber then wait for pick up. Instead it seems they ordered the Uber then told the dad and the dad couldnt make it in time because TC either didnt give the dad enough time to get to the pick up spot or the dad decided to head to the pick up spot after the Uber arrived.