Current Events > Wait, people are losing their digital games on Sony platforms?!

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LightHawKnight
07/10/20 1:14:01 PM
#1:


https://www.youtube.com/watch?v=-fmWW0vi7M8

Apparently people have been reporting since May that they have been losing the digital license for their legitimately purchased games and it is on the Sony server side and to no one's surprise, Sony's customer service isn't doing shit about it. How does this even happen?

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Strider102
07/10/20 1:14:33 PM
#2:


This is why I'll never go digital.

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Shablagoo
07/10/20 1:15:41 PM
#3:


Thats fucked up.

I have SO many digital games purchased because my PS4s blu-ray drive broke years ago.

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nfearurspecimn
07/10/20 1:16:54 PM
#4:


Shablagoo posted...
my PS4s blu-ray drive broke years ago

how did that happen
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ChrisTaka
07/10/20 1:17:49 PM
#5:


I have so many digital games that I probably wouldn't notice if I lost one lol

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BobanMarjanovic
07/10/20 1:18:33 PM
#6:


I doubt this is actually happening

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Duncanwii
07/10/20 1:19:29 PM
#7:


I have no sympathy. If you bought digital already knowing the risks that's on you.
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AbstraktProfSC2
07/10/20 1:20:09 PM
#8:


TC fell for some clickbait

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nfearurspecimn
07/10/20 1:20:22 PM
#9:


Duncanwii posted...
I have no sympathy. If you bought digital already knowing the risks that's on you.

who pissed in your cereal this morning. you're being very rude, duncan.
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Austin_Era_II
07/10/20 1:21:15 PM
#10:


Duncanwii posted...
I have no sympathy. If you bought digital already knowing the risks that's on you.

XFD

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neverwin
07/10/20 1:21:53 PM
#11:


Duncanwii posted...
I have no sympathy. If you bought digital already knowing the risks that's on you.

Said "risks" weren't even in the fine print I bet.

Though this is a fucking awful comment all around.

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Bio1590
07/10/20 1:31:42 PM
#12:


I'm "missing" my transaction history from March 1st, 2014 to September 5th, 2017 (ie. purchase on 02/28/14 and 09/06/17 but nothing showing inbetween). I know I definitely bought things in that span (like PS+ purchases, Destiny DLC, etc)

There's other gaps I can see but I'm not sure if that's because I just didn't buy anything through PSN in that span. Like for example I have a few purchases on 06/05/11 and then not again until 08/20/13.
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Roxborough4Ever
07/10/20 1:32:23 PM
#13:


Strider102 posted...
This is why I'll never go digital.

no, just no. they are making it up. we were told that this would NEVER happen.

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LordMarshal
07/10/20 1:32:49 PM
#14:


Buy physical then.

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Bio1590
07/10/20 1:33:23 PM
#15:


AbstraktProfSC2 posted...
TC fell for some clickbait

I think there is some fire here. The extent of what is going on is obviously unknown but like I just posted, I can verify with my own account that there's legitimately unexplained gaps in my transaction history.
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Broseph_Stalin
07/10/20 1:34:24 PM
#16:


i think you guys are confusing "digital" with "console"
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ModLogic
07/10/20 1:34:28 PM
#17:


Duncanwii posted...
I have no sympathy. If you bought digital already knowing the risks that's on you.
this. we're in the digital cuckage due to weak ass consumers yes manning everything. no sympathy.

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Questionmarktarius
07/10/20 1:37:00 PM
#18:


Strider102 posted...
This is why I'll never go digital.
The technical capability exists to blacklist physical games as well, since the PS360 era.
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DevsBro
07/10/20 1:39:05 PM
#19:


Well I guess there's one good thing about Sony forgetting about the existence of PS3.

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Shablagoo
07/10/20 1:45:34 PM
#20:


nfearurspecimn posted...
how did that happen

I think just from lots of use it ran into the ground eventually. It kind of sputtered to death, where it still worked for a while if I did this weird tapping trick on the console but eventually it died completely. Then, I could still play DVDs for a while but that disc reader also died eventually.

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Jabodie
07/10/20 1:47:46 PM
#21:


LordMarshal posted...
Buy physical then.
Yeah but my dlc vouchers.

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Alpha218
07/10/20 1:50:28 PM
#22:


Lmao and theyre trying to sell a digital-only PS5

Youd think they would take it more serious

Duncanwii posted...
I have no sympathy. If you bought digital already knowing the risks that's on you.
Not everyone has time to go to GameStop as often as you Duncan

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Questionmarktarius
07/10/20 2:14:27 PM
#23:


This is why I don't pay purchase price for a rental.
Of course, the other side of this is probably upwards of a hundred games picked up over flash sale binges, that I won't even notice going missing.
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Jagr_68
07/10/20 2:23:07 PM
#24:


Are they just any ol' random games being deleted or are they ones susceptible to expiring IP licenses?

Hasn't happened to me at all ever.

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Zikten
07/10/20 2:42:58 PM
#25:


Jagr_68 posted...
Are they just any ol' random games being deleted or are they ones susceptible to expiring IP licenses?

Hasn't happened to me at all ever.

even expired games are supposed to stay for anyone who bought them. they just can't be bought anymore.
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BudDupree48
07/10/20 2:45:02 PM
#26:


BobanMarjanovic posted...
I doubt this is actually happening


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Lost_All_Senses
07/10/20 2:48:01 PM
#27:


ChrisTaka posted...
I have so many digital games that I probably wouldn't notice if I lost one lol

Until you look specifically for it. This has happened with my physical games when I was younger too and it's so frustrating. Someone stole my copy of Conker on 64 and that shits like 100$ now.

But yeah, this sucks if true. I'm gonna have to write down my game count. Not like it'll help if I don't know what game is missing out the 300-400 >_>.

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archedsoul
07/10/20 2:48:17 PM
#28:


Wouldn't be surprised. Walmart just fucked over everybody that didn't redeem their free digital copy from the same email they purchased it from on their Vudu platform. So they just straight up removed all those movies. On June 30. The day before ownership went from Walmart to Fandango/Comcast.

Fuck digital.

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EvilMegas
07/10/20 2:55:32 PM
#29:


There's some weird glitch going on right now.

I have over 200 digital games(including free ones from ps plus) but right now my library only has 42 games.

I cant download any game off ps store on my ps4, it has to be done via computer.

My ps4 doesnt register me as having ps plus, but on the website it says my plus runs out on AUG 22. I can still play games online as if I had plus.

Its fucking weird an annoying.I honestly thought it was just my ps4 because it's the original destiny white one and it's on its last legs, but now I'm kinda worried.

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butthole666
07/10/20 2:56:58 PM
#30:


Duncanwii posted...
I have no sympathy. If you bought digital already knowing the risks that's on you.
You dont even have your own money Duncan.

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Lost_All_Senses
07/10/20 2:59:49 PM
#31:


EvilMegas posted...
I have over 200 digital games(including free ones from ps plus) but right now my library only has 42 games.

Im on my ps4 watching youtube so I decided to check. Mines still at 171 and my purchased is at 434, more than I thought.

I screenshot my post with the date as a lazy way to reference lol.

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EvilMegas
07/10/20 3:03:22 PM
#32:


The weird thing is, the number of games has been increasing weekly.

First it was 16, then 21, then 42

I only noticed because I was trying to download EDF and all my games were just gone

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Lost_All_Senses
07/10/20 3:05:20 PM
#33:


EvilMegas posted...
The weird thing is, the number of games has been increasing weekly.

First it was 16, then 21, then 42

I only noticed because I was trying to download EDF and all my games were just gone
You guys should look for a common thing between the people who lost games. Like maybe you all used the name change thing and that affected it. That's just an example.

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EvilMegas
07/10/20 3:09:32 PM
#34:


Honestly, I wouldn't even know to begin. I changed my name back when we first got the ability to do so.

I turned my ps4 off one day and the next day it was messed up.

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BlockAddition
07/10/20 3:12:01 PM
#35:


If your psn account gets banned you lose access to ALL your digital games. And please don't say "don't break the rules and it'll never happen", how many times have you been unfairly modded here?

This is why I'll never go digital

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ledbowman
07/10/20 3:13:03 PM
#36:


digital is for suckers

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Zeeak4444
07/10/20 3:13:09 PM
#37:


I noticed this a bit back. My PSN account lost all my PS classics I bought. I figured they just took them down or something but ya I lost about 15 purchases about a year or so ago now.

Ive only noticed it on PS classics though as well as like two Indy games. One was Helldivers but that was no great loss.

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tommybel89
07/10/20 3:14:50 PM
#38:


Is this affecting old ****s like me who have a PS3 but hasn't checked their digital games in a while? I have Chrono Trigger and a couple other games.

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LightHawKnight
07/10/20 3:25:50 PM
#39:


tommybel89 posted...
Is this affecting old ****s like me who have a PS3 but hasn't checked their digital games in a while? I have Chrono Trigger and a couple other games.

Video says mostly ps4, but some reports it affecting the following as well: vita, psp, and ps3.

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tommybel89
07/10/20 3:30:25 PM
#40:


Hmmm I'll have to hook up the PS3 and check it out for sure. Thanks.

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Joeydollaz
07/10/20 3:31:35 PM
#41:


Hey OP

I have an external SSD with Transformer, PT

that's what digital life is about,

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Lost_All_Senses
07/10/20 3:36:45 PM
#42:


Also, being spiteful just cause people buy digital games is a really bad look. I'd rather lose all my ps4 games rather than be a spiteful douche >_>.

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DevsBro
07/10/20 4:37:09 PM
#43:


LightHawKnight posted...
Video says mostly ps4, but some reports it affecting the following as well: vita, psp, and ps3.
Now that just straight up ain't right.

Months and months of no deals, even when the PS4 version of the exact same game is straight-up free and then when it's time to screw people "oh yeah let's not forget our PS3 players."

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kingdrake2
07/10/20 5:01:12 PM
#44:


i have one game that doesn't show up as purchased "mafia 2" but that was a game that was delisted but relisted. going to find the game in the download list on ps3 will help find it no problem just lots of scrolling.
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CADE FOSTER
07/10/20 5:07:47 PM
#45:


BobanMarjanovic posted...
I doubt this is actually happening

Bs fake youtube shit
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BakonBitz
07/10/20 5:15:20 PM
#46:


Lost_All_Senses posted...
Also, being spiteful just cause people buy digital games is a really bad look. I'd rather lose all my ps4 games rather than be a spiteful douche >_>.

This.

Being like "that's what you get for buying digital", screw off. The point is something like this shouldn't be happening.
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DeadBankerDream
07/10/20 5:16:16 PM
#47:


Duncanwii posted...
I have no sympathy. If you bought digital already knowing the risks that's on you.

You never have sympathy for anyone other than yourself and over the most trivial of things, too.
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kingdrake2
07/10/20 5:44:44 PM
#48:


DeadBankerDream posted...
You never have sympathy for anyone other than yourself and over the most trivial of things


oh damn that is true.
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garan
07/10/20 5:57:02 PM
#49:


People shouldn't ever trust giant corporations like Sony, and their digital only ideas are just going to make problems like this worse in the future.
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LightHawKnight
07/10/20 7:05:36 PM
#50:


CADE FOSTER posted...
Bs fake youtube shit

Sources are reddit.

https://www.reddit.com/r/PS4/comments/gwr623/unable_to_restore_licenses_and_access_games/fwgxkci/

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