Current Events > You're in a TACO Bell. Do you order at the kiosk or at the counter?

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MachineJaipur
02/22/20 3:10:33 PM
#1:


How do you order?



How do you order your food?
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#2
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Hexenherz
02/22/20 3:20:40 PM
#3:


I didn't know Taco Bell has kiosks (I usually go through the drive through), but they have them at McDonald's... and I prefer ordering at the counter for sure. I just feel like a douche when I'm plugging an order in to a machine while the human beings who are paid to interact with you just stare in the background.

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#4
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5nesta
02/22/20 3:23:32 PM
#5:


What if we don't eat Taco Bell?

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Turbam
02/22/20 3:24:19 PM
#6:


The kiosk is more likely to have poop molecules

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Hexenherz
02/22/20 3:25:12 PM
#7:


Hairistotle posted...
speaking as someone who once worked the takeout counter at a restaurant, the employees are fine with it trust me
Maybe they are, but I personally hate it.

I have found a couple of items on the menu that I didn't know they have, but generally it's faster to just order at the counter.

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The Popo
02/22/20 3:26:33 PM
#8:


Dont know the last time I was inside a Taco Bell. Didnt know they had them. Ive used them in McDonalds before, and it just depends on the lines.

If the register has lines, Ill use a kiosk. If there are no lines, the person at the register can have everything done in like 10 seconds, so I go there.

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nevershine
02/22/20 3:26:36 PM
#9:


I havent been inside a Taco Bell in like, forever. Id prolly still walk up to the counter tho. Im old fashioned like that.

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SiO4
02/22/20 3:27:35 PM
#10:


Hexenherz posted...

Maybe they are, but I personally hate it.

I have found a couple of items on the menu that I didn't know they have, but generally it's faster to just order at the counter.


It just seems pathologically anti-social to not just order at the counter.
Like for real, what kind of society do we want to be?
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DevsBro
02/22/20 3:27:45 PM
#11:


I go outside, get in a car and go through the drive-thru

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An_Actual_Chad
02/22/20 3:29:38 PM
#12:


Last time I ordered at the kiosk, and a boomer who had been waiting in line since before I had even entered the building kept looking at me like "wtf, man?" and I got my food before he even got to order and I actually felt bad.

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#13
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Killmonger
02/22/20 3:30:31 PM
#14:


The drive-thru.
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#15
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AbstraktProfSC2
02/22/20 3:33:48 PM
#16:


Hairistotle posted...
speaking as someone who once worked the takeout counter at a restaurant, the employees are fine with it trust me
never worked a takeout counter but who tf thinks mcdonalds employees WANT you to go to the counter and make them take your order as opposed to going to the kiosk lol wtf

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#17
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brestugo
02/22/20 3:36:28 PM
#18:


SiO4 posted...
It just seems pathologically anti-social to not just order at the counter.
Like for real, what kind of society do we want to be?
+1

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#19
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Questionmarktarius
02/22/20 3:40:16 PM
#20:


So long as the counter still exists, I'll still ignore the poop-coated touchscreen.
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DevsBro
02/22/20 3:40:50 PM
#21:


I would honestly be happy if they would just have a menu off to the side somewhere so that there can be no question that I am not ready to order.

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#22
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SiO4
02/22/20 3:41:24 PM
#23:


Conflict posted...


Anti-social? Lol you meaning asocial aside, I'm not going to a fast-food restaurant to "socialize" with people knee deep in the clock. The kiosk is faster and it's also way easier to specify what extras you want on your food on the kiosk as well.

I don't use the kiosk for Wendy's though


Or you could be one of the few none douchey people the employee deals with that day. It is possible to be that guy as well. God I hated all but like 5% of the people I used to deal with, but that 5% made it all so much more bearable.

Also, Anti-Social does work in the context of my statement.
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#24
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_Rinku_
02/22/20 3:44:01 PM
#25:


The kiosks at McDonald's have never forgotten to punch in "no mayo" on my order.
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Questionmarktarius
02/22/20 3:44:10 PM
#26:


Hairistotle posted...
Probably just as many germs on the change you get back from the register
Silver and copper are strongly antimicrobial.
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InfinityMonster
02/22/20 3:46:59 PM
#27:


I drive thru, but I would never use kiosks because they all have app equivalents. Order on the app and give them your name. I think employees prefer this because they just have to give you the order with no payment or listening to orders and shit.

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DevsBro
02/22/20 3:51:18 PM
#28:


Hairistotle posted...
I wash my hands before eating so I'm not worried about the germs. Probably just as many germs on the change you get back from the register
What is this, the 60's? Who uses cash?

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DD Divine
02/22/20 4:11:31 PM
#29:


I use the counter mostly though I did like playing around with options on the kiosk. I discovered subbing out the beef for french fries on a Crunchwrap supreme is pretty OP.

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crazyman32
02/22/20 4:59:58 PM
#30:


SiO4 posted...
Hexenherz posted...

Maybe they are, but I personally hate it.

I have found a couple of items on the menu that I didn't know they have, but generally it's faster to just order at the counter.


It just seems pathologically anti-social to not just order at the counter.
Like for real, what kind of society do we want to be?


The app can have exclusives deals that you can't get ordering at the counter. This is true for several other restaurant apps.
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SiO4
02/22/20 5:02:49 PM
#31:


crazyman32 posted...


The app can have exclusives deals that you can't get ordering at the counter. This is true for several other restaurant apps.


They are just conditioning you to be an app dependent robot.
It is creeping in on many sides, and in the end, won't do us any favors.
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#32
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crazyman32
02/22/20 5:03:43 PM
#33:


_Rinku_ posted...
The kiosks at McDonald's have never forgotten to punch in "no mayo" on my order.


Yeah this is another good thing when ordering on the app or at a kiosk. If you order at the counter or drive thru without using the app your order can be messed up especially if they are very busy.
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crazyman32
02/22/20 5:04:58 PM
#34:


SiO4 posted...
crazyman32 posted...


The app can have exclusives deals that you can't get ordering at the counter. This is true for several other restaurant apps.


They are just conditioning you to be an app dependent robot.
It is creeping in on many sides, and in the end, won't do us any favors.


I order at the counter sometimes but, I do like using the app.
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markconigliaro
02/22/20 5:09:38 PM
#35:


Kiosk every time no question, so much better than going to the counter.

As someone who worked behind the counter for 6 years before kiosks were a thing, I would have loved to have them.

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crazyman32
02/22/20 5:12:35 PM
#36:


markconigliaro posted...
Kiosk every time no question, so much better than going to the counter.

As someone who worked behind the counter for 6 years before kiosks were a thing, I would have loved to have them.


It's definitely faster using the kiosk instead of ordering at the counter.
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MachineJaipur
02/22/20 10:06:04 PM
#37:


crazyman32 posted...
It's definitely faster using the kiosk instead of ordering at the counter.
If you know exactly what you want and how to nimbly navigate the interface.

Some of the steps you have to go through on the kiosks aren't quite as immediately intuitive as you'd expect though. Personally I don't feel like 'Swap' is a good word to change out the item, I.E. Make a hard shell to soft shell. Also it's not always the easiest to find what you want, but that's more of the top menu being labeled poorly imo
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dib153
02/22/20 10:08:14 PM
#38:


I usually order online so my shits ready when I get there

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KillerSlaw
02/22/20 10:11:41 PM
#39:


Counter, but I've been tempted to start ordering at the kiosk

The problem is I like to drink my drink while I wait for my food and I bet with the kiosk you get the drink with your food.

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C_Pain
02/22/20 10:12:35 PM
#40:


The app and kios let me customize it too my liking and are so nice because I can just browse everything with no pressure. I love it.

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kingdrake2
02/22/20 10:13:26 PM
#41:


KillerSlaw posted...
The problem is I like to drink my drink while I wait for my food and I bet with the kiosk you get the drink with your food.


it's like that at mcdonalds/taco bell. wendy's has the cups out front.
taco bell doesn't have the technology to take orders from phones around here. wouldn't have to wait as long in line if they had it implemented.
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MachineJaipur
02/22/20 10:47:51 PM
#42:


KillerSlaw posted...
Counter, but I've been tempted to start ordering at the kiosk

The problem is I like to drink my drink while I wait for my food and I bet with the kiosk you get the drink with your food.
If you don't tell them you need a drink, they'll dead ass let you walk out without it.

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OwlRammer
02/22/20 10:53:49 PM
#43:


kiosk, it's so great being able to customize your order without feeling pressured to hurry up with your order and stuff, I like to get the spicy potato soft tacos but add like ground beef and cheese and stuff to it, it's great

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JoeDangIt
02/22/20 10:56:26 PM
#44:


I didn't notice any kiosks when I went sometime last year.
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FigurineFan462
02/22/20 10:58:30 PM
#45:


Mine is too ghetto to have a kiosk lol

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MachineJaipur
02/22/20 10:58:41 PM
#46:


JoeDangIt posted...
I didn't notice any kiosks when I went sometime last year.
Most places got them within the past year.
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Wewillrocku
02/22/20 10:59:10 PM
#47:


You're in a TACO Bell. Do you order at the kiosk or at the counter?
i drive away

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MachineJaipur
02/22/20 10:59:50 PM
#48:


Also a Taco Bell employee told me that by next year they'll actually remove the front counter machines and I guess only keep cash under the counter for people who can only pay by cash
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KillerSlaw
02/22/20 11:02:06 PM
#49:


MachineJaipur posted...
If you don't tell them you need a drink, they'll dead ass let you walk out without it.

I'm not gonna forget to tell them.

Truth be told, if I could reach them I'd probably just take my own if no one is looking.

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gguirao
02/23/20 2:16:20 AM
#50:


Counter.

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