Board 8 > Is Sears going to screw me over?

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masterplum
07/01/11 11:01:00 AM
#1:


My exercise bike that was just purchased won't tighten, and some of the screws seem to not be able to fit. Its still under the 90 day warranty, so I contacted them. I arranged a time for them to fix it then they said this:


John Waite: Josh, if for any reason your specific repair is not covered by your warranty, the technician will give you a written estimate of all charges before starting any repair. If you decline the estimate, you will still be responsible for a minimum trip charge of $95.00 which will be due to the technician at the time of service.


What does that mean >_>

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SBell0105
07/01/11 11:04:00 AM
#2:


that means they are going to screw you.

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kevrest
07/01/11 11:05:00 AM
#3:


What were the circumstances of the warranty?
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Liquid Wind
07/01/11 11:07:00 AM
#4:


my experience with sears says: be prepared for them to try and pull something on you
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masterplum
07/01/11 11:14:00 AM
#5:


From: kevrest | #003
What were the circumstances of the warranty?


Its just the 90 day warranty on everything.

The bike just doesn't go together right. I cant see how they could possibly find anything to be my fault

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CherryCokes
07/01/11 11:15:00 AM
#6:


Solution

return it, get a new one

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Theon_Greyjoy
07/01/11 11:24:00 AM
#7:


CherryCokes posted...
Solution

return it, get a new one


This. Bring the damn bike in yourself.

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SovietOmega
07/01/11 11:27:00 AM
#8:


it means that your name is josh

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masterplum
07/01/11 11:28:00 AM
#9:


From: Theon_Greyjoy | #007
This. Bring the damn bike in yourself.


only problem with that its it is now an assembled bike in my room

I really don't want to move it >_>

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CherryCokes
07/01/11 11:30:00 AM
#10:


>move bike
>get charged 95+ dollars

pick one

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masterplum
07/01/11 12:08:00 PM
#11:


Can I pick the Sears screwed up and they fix my bike for free option?

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KingButz
07/01/11 12:08:00 PM
#12:


yeah they are going to decline repair and service charge you

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