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masterplum
07/01/11 11:01:00 AM
#1 :
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My exercise bike that was just purchased won't tighten, and some of the screws seem to not be able to fit. Its still under the 90 day warranty, so I contacted them. I arranged a time for them to fix it then they said this: John Waite: Josh, if for any reason your specific repair is not covered by your warranty, the technician will give you a written estimate of all charges before starting any repair. If you decline the estimate, you will still be responsible for a minimum trip charge of $95.00 which will be due to the technician at the time of service. What does that mean >_>
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SBell0105
07/01/11 11:04:00 AM
#2 :
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that means they are going to screw you.
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kevrest
07/01/11 11:05:00 AM
#3 :
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What were the circumstances of the warranty?
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Liquid Wind
07/01/11 11:07:00 AM
#4 :
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my experience with sears says: be prepared for them to try and pull something on you
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masterplum
07/01/11 11:14:00 AM
#5 :
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From: kevrest | #003 What were the circumstances of the warranty?
Its just the 90 day warranty on everything.
The bike just doesn't go together right. I cant see how they could possibly find anything to be my fault
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CherryCokes
07/01/11 11:15:00 AM
#6 :
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Solution return it, get a new one
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Theon_Greyjoy
07/01/11 11:24:00 AM
#7 :
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CherryCokes posted... Solution return it, get a new one This. Bring the damn bike in yourself.
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SovietOmega
07/01/11 11:27:00 AM
#8 :
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it means that your name is josh
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masterplum
07/01/11 11:28:00 AM
#9 :
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From: Theon_Greyjoy | #007 This. Bring the damn bike in yourself.
only problem with that its it is now an assembled bike in my room
I really don't want to move it >_>
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CherryCokes
07/01/11 11:30:00 AM
#10 :
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>move bike >get charged 95+ dollars pick one
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masterplum
07/01/11 12:08:00 PM
#11 :
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Can I pick the Sears screwed up and they fix my bike for free option?
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KingButz
07/01/11 12:08:00 PM
#12 :
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yeah they are going to decline repair and service charge you
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