03/09/2021 07:09:16 AM
03/09/2021
07:09 AM
I sell on ebay quite frequently (~10k a month in $100 items). I currently have a request open from a buyer for a similar but not quite as bad timeframe thing. He bought from me on Feb 19th, I shipped same day, last postage scan says Feb 24th and delayed. It's going from Florida to Hawaii so I'm guessing it's stuck waiting for a plane somewhere or is in a Hawaii sorting office.
He wants an update by Mar 12th otherwise a full refund. I am fairly certain he's going to get his refund then the item turns up later.
With your timescale, the seller can probably claim insurance if it doesn't show up soon. Not sure what timescale is in Japan but here the post office wants 60 days before doing anything on an insurance claim. He may have also just refunded you because I believe ebay only lets you open up and deal with requests like that for 60 days after purchase (least feedback can only be left for 60 days after purchase)