I normally don't care about avatars, but this was jarring. The options to adjust body type are nice in theory, but the execution isn't good. Stretched-out torsos. Disproportionate heads. A
very
limited selection of faces, which all look similar and have a weird uncanny vibe. None of the clothes fit the new models, so everything is warped. The character animations don't fit them either.
And yeah, some players have lost access to outfits/accessories that they previously bought. It sucks because you've gotta save up weeks/months of in-game currency to afford stuff. Or pay real money. Now it's just, poof, gone.
The owls are not what they seem.