Pharmacist is refusing to give mom her prescription.

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KogaSteelfang posted...
She was fairly recently diagnosed with a thyroid condition, and a few other issues. She was given medication, but she had a bad reaction to it.

She was scheduled to see a specialist, and he gave her a prescription. Told her that under no circumstances is she to go without it, or take anything other than this specific one.

Its been helping her, but she was running low so she went to the local pharmacy(in Walmart) to get it refilled. Instead of filling her prescription, they gave her a different generic one. When she asked about it, they claimed that they don't produce the one she needs and to just take this new one instead.

So she called her doctor yesterday to see if it was ok for her to switch. He was livid, and told her no, to absolutely not take what they gave her. He said Walmart is under contract to produce that specific medication and that they can't refuse her prescription.

So, she called the pharmacy again and told them what the doctor said, but they still refused. The doctor's office is supposed to contact them too, and implied the breaking of the contract could lead to a lawsuit. Haven't heard anything back yet from them.

Mom has been calling around to various pharmacies to see if they can provide it. She found one, but they also refused until they receive a prescription directly from her doctor.

Damn that sucks, I'm on thyroid medicine as well and speaking from experience I know it sucks when you're not able to get your medication. Feels like your body is falling apart when you're off it too long
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