Medussa posted...
as tough as this sounds, you should probably get this person in trouble. fired, even. even though it worked out this time, it is absolutely a matter of life and death.
It really depends on how often this happens and other extenuating circumstances. Everyone makes mistakes and sometimes they somehow get through every step of verification. Techs and pharmacists are already getting fucked over daily at retail stores. "Literally any mistake and you're fired!" will not improve things. TC should notify the pharmacy, get it resolved, and move on with their life. Let it be handled internally.
I do know we fired someone at our pharmacy because they literally kept pouring pills back into other medication bottles somehow. Thankfully never left the pharmacy like that. She wasn't overworked or anything, just woefully incompetent.