ParanoidObsessive posted...
YouTube has a history of ignoring any and all complaints unless one of their larger content providers complains about something on Twitter and it catches traction.
When someone with a million plus followers has a Tweet complaining about YouTube go viral, the damage control team jumps in pretty fast to "fix" the problem. But if you don't have that weight behind you, they generally don't give a shit about your complaints, even if it's about something that they themselves blatantly fucked up.
This is actually true for nearly all companies.
There's entire news sections dedicated to this. If something like an airline screws you, you go to the news and the problem will be resolved in hours.